About Fortress Lenders
The Force Of Possibilities
Who We Are
Introduction
FORTRESS LENDERS LTD, hereafter referred to as "Fortress," is registered under the Company's Act in the Republic of Kenya, the year 2019 certificate no. PVT-KAUXJED. We are licensed and trade as a Credit only institution as stated in our company memorandum. The Head office is in Fortress Hse, Nakuru County – Barnabas Muguga Opp. Epic ridge Academy.
At FORTRESS we exist to enable people to achieve their dreams. This we do through provision of customer centric financial and non-financial solutions. We provide Microfinance and Microcredit products and services in a unique and innovative way. The company was established to respond to the ever-growing need for small business loans.
Currently the client base is well over 3000 spread out within Nakuru, Gilgil, Olkalou, Nyahururu and Rumuruti. The company is cognizant of the fact that customers are interested in products that are affordable, diverse and with flexible terms of payment. Fortress therefore undertook to meet these customer requirements and over time, the organization has built a brand that is strong, trusted and appealing.
Fortress is interested in seeing our clients start, grow and diversify resulting in increased family income, nutrition, employment and well-being. We achieve this through the provision of financial literacy and business management programs to our clients.
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Our Mission
To provide a full range of financial and non-financial products aimed at improving lives of low income rural and urban communities that will derive great economic impact with increased income levels and restore customer dignity while also increase value for our stakeholders.
Our Vision
To be the preferred financial institution providing excellent financial and non-financial solutions through continuous innovation and ensuring sustainable growth for all stakeholders.
Our Core Values
Integrity
We operate with honesty and transparency
Excellence
We strive for the highest standards
Prudence
We manage resources wisely
Commitment
We are dedicated to our clients
Teamwork
We work together for success
Governance Statement
FORTRESS LTD is committed to high standards of corporate governance. The organization is responsible to all its stakeholders for good corporate governance; both in principle and practice. FORTRESS LTD has continuously focused on refining key aspects of its business, physical and organizational infrastructure, information technology systems, products, policies and procedures and the focus on customer centricity, resulting in strong and sustained growth in portfolio and outreach.
FORTRESS LTD applies the following strategies to keep up with the good corporate governance requirement.
Board of Directors
There is a board of Directors (BOD) composed of executive directors and non-executive directors. The strength of the Board is drawn from the wealth of expertise of the members which cuts across relevant fields of interest to the business of FORTRESS LENDERS LTD.
Board Committees
- • Audit and Compliance committee
- • Investment committee
- • Credit committee
- • Special committee
- • Complaint committee
Our Team
James Ndegwa
Executive Director
An astute, result oriented and widely experienced businessman well entrenched in business strategy and customer relations. Holds a BSc. in Actuarial Science from JKUAT and an Advanced Diploma in Hardware & Software Engineering from City & Guilds, UK.
Anthony Muchina
Human Resource Manager
Anthony serves as the Human Resource Manager, leading the strategy and execution of all people operations within Fortress. With 5 years of experience dedicated to building high-performing teams, Anthony is committed to fostering a workplace culture where employees thrive, contribute...
Margaret Masuku
Accountant
Margaret serves as an Accountant, overseeing the financial reporting, compliance, and operational accounting functions within the organization. With over 3 years of experience dedicated to strengthening financial systems, she is committed to ensuring accuracy, transparency, and efficiency in all financial...
Rosemary Nduta Njeri
Admin/Accounts clerk
Rosemary Njeri is an admin/ accounts clerk and customer service officer at Fortress lenders limited with 5 years of experience in credit specializing in customer service and marketing.
Mathias Odhiambo
IT Consultant
Mathias Odhiambo is an experienced IT Consultant supporting Fortress Lenders with secure, scalable, and efficient technology solutions. He specializes in systems optimization, digital infrastructure, and operational automation, helping ensure that the company’s platforms run smoothly and securely. Mathias is committed...
Organizational Structure
There exist very clear lines of authority and reporting within FORTRESS LTD where competent staffs have been recruited through a rigorous recruitment process. One of the key human resources goals is to ensure that staffs are developed through training, on-the-job induction sessions and skills impartation.
The human resource Training needs is identified through a "training need assessment" (TNA) exercises that aim to ensure staff acquire the required skills for them to fulfill their responsibilities efficiently and enable the Company to meet its customer needs adequately.
Information Systems
FORTRESS LTD has invested in robust information system software that serves its business lines effectively. This IT software is outsourced and internally customized to meet the unique needs of the Organization.
Compliance With Regulations
FORTRESS LTD is keen on adhering to all regulatory requirements. We are guided by the various statutes which include but not limited to; The Constitution of Kenya, the Company Act, County Government laws and regulations as well as Employment Act among other laws.